Contact ticket seller for refunds.
Ticketing – Ensure the ticket QR code is readily accessible for scanning upon entry.
Security Measures – For safety, the security team may conduct bag searches and pat-downs at the entrance.
Drug Policy – A strict zero-tolerance policy regarding drugs is enforced. Any substances found will be confiscated, and the individual will be removed from the venue.
Challenge 25 – When purchasing alcoholic beverages, be prepared to show ID if appearing under 25.
Disability Access – Specific access needs should be notified in advance. For more information, visit the accessibility tab.
Smoking and Vaping – Smoking and vaping are not permitted inside the venue. There is a smoking area located at the back of the venue.
Zero Tolerance for Abuse – A zero-tolerance policy towards any form of abuse or harassment of staff members is enforced. Individuals engaging in such behaviour will be immediately removed and may face further action.
This venue offers step-free access on the ground floor.
A designated wheelchair viewing section is available with direct access to an accessible toilet.
Priority entry is available upon request.
Complimentary entry for carers can be arranged upon request.
Parking is located conveniently across from the venue on New Bird Street.
Please submit an access request using the form provided below.
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